Tact is excited to preview our industry leading Customer Engagement Platform built natively on Salesforce. If you want to stay on Salesforce, keep your integrations & still use your current approved content, then talk to Tact.
It’s refreshing to work with a company that understands the significance of each interaction – whether on camera, over chat, or face-to-face – has on improving patient outcomes. I’m very pleased to join Tact.ai’s mission of helping deliver innovative medicines to patients faster.”
“Tact’s platform helps teams have better interactions with customers by getting them prepared, supporting all and new emerging channels of interaction, and closing the loop so insights are captured. I believe Tact has an opportunity to definitely create a more innovative and positive impact on how pharma and HCPs collaborate.”
"The flexibility Tact offers has allowed us to tailor our processes to fit our specific needs, resulting in a competitive advantage. Since integrating the tact.ai, our team's efficiency has greatly improved. Its user-friendly interface made onboarding a breeze, and its smooth compatibility with our existing systems eased the integration process. A standout feature is its reliability – it works flawlessly "
"By offering a secure and seamless user experience that enables field teams to personalize each interaction with their customers and capture more insights, Tact is helping commercial and medical teams orchestrate the type of high-quality engagement that customers demand today."
“These are the tools they will actually use in the new kind of ecosystem that we are working upon. This is where our partnership with Tact has come into play, because this is exactly what we want to focus on: the user experience, data capture, being always on and moving from 9-to-5, to a 24-hour cycle of being able to access data, when needed.”
“Being focused on the experience, giving customers more choice and flexibility, paired with the nimbleness needed to adapt to changing market requirements is in the DNA of Tact.ai and its leading engagement platform"
“Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal”
HUMAN-FRIENDLY CUSTOMER ENGAGEMENT